Shipping & Delivery Policy

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SHIPPING & DELIVERY POLICY

Last updated November 14, 2024


This Shipping & Delivery Policy is part of our Shipping Policy ("Terms") and should be therefore read alongside our main Terms: https://crescentelement.com/products/pages/terms
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us
.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

USPS Ground Advantage

USPS Priority MailUSPS Priority Mail International

Ground Advantage: USPS Ground Advantage is the standard delivery service for all orders.

Priority Mail: For faster delivery.

Priority Mail International: For international orders only.

*All deliveries are covered under insurance on shipping against loss and damage up to $100 one hundred US dollars. Claims for damage must be supplemented with photographs of the item(s) and packaging materials to be eligible for compensation. Damage must be reported within 3 days of delivery. If your order becomes lost, please alert us right away at jospeoplecalling@gmail.com

All times and dates given for delivery of the products are given in good faith but are estimates only. If you do not receive your item(s) in a reasonable amount of time from the date the order was placed, email us at jospeoplecalling@gmail.com

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

DO YOU DELIVER INTERNATIONALLY?
We offer international shipping to most countries.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://crescentelement.com/products/pages/returns

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
  • Email: jospeoplecalling@gmail.com
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