RETURN POLICY
Last Updated July 11 2026
Thank you for your purchase. All items are shipped satisfaction guaranteed. If you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or exchange. Please see below for more information
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original attachments.
RETURN PROCESS
To return an item, please email customer service at jospeoplecalling@gmail.com to obtain a Return Merchandise Authorization number (RMA). After recieving an RMA please mail your return to the following address:
Crescent Element, LLC
PO Box 133
Iola, TX 77861
*Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return and send the tracking number to jospeoplecalling@gmail.com.
REFUNDS
***Refunds DO NOT including Shipping price.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. We will notify you by email when your return has been processed.
Terms and Conditions for RETURN & REFUND
EXCEPTIONS
For defective or damaged products, please contact us at jospeoplecalling@gmail.com to arrange a refund or exchange. (Please allow time for any claims made with USPS)
*Please Note
• Custom Made items may not be eligible for refund.
• On Sale items are FINAL SALE and cannot be returned.
• Items returned without contacting or after the 30 day window may not qualify for a refund.
• Premade chains that are customized due to customer request after purchase may void the refund. (This does not include drop down purchase options.)
QUESTIONS
If you have any questions concerning our return policy, please contact us at: jospeoplecalling@gmail.com
